Refund and Returns Policy

Last updated November 30, 2024


Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us
for a full refund only. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within two (2) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at
to Obtain a Return Merchandise Authorization (RMA) number. After receiving an RMA number, place the item
securely in its original packaging, and mail your return to the following address:
DB LINK BRAND
Thailand.

Please note, that you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least seven (7) days from the receipt of your item to process your
return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your company. We will notify you by email when your return has been
processed.

EXCEPTIONS

For defective or damaged products, please get in touch with us at the contact details below to arrange a refund or exchange.
Please Note
• Sale items are FINAL SALE and cannot be returned.

QUESTIONS

If you have any questions concerning our return policy, please get in touch with us at: admin@dblinkbrand.com